Privacy policy
Privacy Policy
The official privacy policy, in the language it was published.
Visit Madinah is committed to protecting the privacy and Personal Data of its Users in accordance with the Personal Data Protection Law (PDPL) and applicable laws and regulations of the Kingdom of Saudi Arabia.
Data Collection and Use
The Platform may collect information voluntarily provided by Users, along with technical data related to website usage, to improve the User experience, enhance services, respond to inquiries, and maintain the security and operational efficiency of the Platform, subject to applicable lawful bases.
Data Protection and Sharing
The Platform implements appropriate measures to protect Personal Data and does not disclose such data except in accordance with legal requirements or specified lawful purposes. Personal Data is retained only as necessary for its processing purposes or legal obligations and is subsequently destroyed in accordance with applicable requirements.
External Links and Bookings
The Platform provides links to independent Service Providers' websites, where bookings and payments are completed directly. Visit Madinah does not collect payment information or manage bookings completed outside the Platform. Personal Data submitted to Service Providers is governed by their respective Privacy Policies.
User Rights
Users may request access to their Personal Data, obtain a copy, request correction or destruction, and withdraw consent where legally applicable, in accordance with the PDPL.
Contact and Updates
Users may contact the Platform through its official communication channels for privacy-related inquiries or to exercise their rights. The Platform may update this Privacy Policy when necessary and publish the revised version on its website.